National Rail phone numberNational Rail Enquiries is the customers gateway to the UK’s National Rail network. This is a free service which offers customers information about rail travel throughout the UK, and is constantly in demand from people through both their website and the National Rail phone number. Their customer service team are available 24 hours a day, and are able to deal with everything from straightforward questions about train times, through to dealing with complaints about rail service providers.

Perhaps the main problem encountered by people attempting to get in touch with the National Rail contact number is the fact that they have now attempted to hideĀ their enquiries number in the hope of pushing people towards their online platforms. This is widely believed to be a misguided move by the organisation, as their website – though rich in detail – doesn’t offer the same amount of information as their customer services number does, and is short of many of the more common issues that people call them for.

If you need to get in contact with the National Rail phone number, dialĀ 0843 538 5217 to speak to their customer service team now.

National Rail contact numberCentrally run since its inception, National Rail is now able to deal with questions and complaints about any UK train – something that has made it increasingly valuable in the age of privatised rail travel. While individual suppliers like Virgin Trains and the Trans-Pennine Express group are able to sell tickets, they are often unwilling to deal with queries about other companies, which leads to its own problems. The National Rail Enquiries number are unbiased, and are generally perceived to have to best interests of the consumer at their heart when dealing with any issue.

Although we always suggest calling our recommended National Rail phone number due to the fact it is constantly monitored to make sure that it connects to the right team, we have also compiled a complete list of alternative, freephone and local rate numbers which should allow you to speak to a member of their customer service staff, also. If you notice that any of the following details are incorrect, please get in touch with us immediately and we will strive to resolve the matter.

Company Name Premium Rate Local Rate Freephone Localised Rating Comments
National Rail Enquiries 0871 200 4950 / 08712004950 0845 748 4950
0845 301 7641
0800 0223720 0121 634 2040 The 0121 number takes you to the London Midland menu. Just choose option 1 and then option 1 again to go to the main National Rail Enquiries call centre.
National Rail Enquiries 0871 200 4950 / 08712004950 0845 748 4950
0845 301 7641
0800 0223720 020 7068 0500
National Rail Enquiries 0871 200 4950 / 08712004950 0845 748 4950
0845 301 7641
020 1104 8060