One of the largest and best known brands in the UK, the Sky phone number is one of the most contacted in the country. Sky cover everything from broadband and TV to Online Gaming. They are a household name and a important part of over 10 million peoples lives. Sky, which is part of BSykB say they want to entertain, excite and inspire customers but as with many big organisation getting in contact with them is often difficul – which is why we have found what we believe to be the best Sky phone number to speak to their customer service team.
If you’re looking for the best Sky phone number, contact their customer service team by calling 0843 538 5205 now.
Trying to find the right Sky contact number on the website isn’t exactly easy, they try to push you to email them via a contact form. With recent updates Sky have made to their website its now even harder to find the contact numbers, they are hidden away in the “contact us” section of the site, with the company preferring for people to attempt to deal with things using FAQ forms or consumer support forums. This is despite the fact that numerous experts have noted the fact that the Sky helpline is still the quickest way to have an issue or complaint addressed.
Sky head office addressBritish Sky Broadcasting Ltd
Sky phone numbers departments
As one of the largest call centres in the UK, the Sky contact number is divided into several different highly specific teams. Although this is liable to change, at the moment this has become more highly fragmented than ever – but thankfully their customer service team are polite and able to manage most queries. Our staff have managed to find out that these are currently the categories used by the business:
- Sky TV
Including TV PIN, viewing cards, joining, upgrades, downgrades, cancellations, engineer appointments, buy&keep
- Sky Broadband
Including problem reporting, WiFi, E-Mail, joining & upgrading, cancellations, MAC codes, downgrades, Broadband Pro
- Sky Talk
Including joining, faults, technical support, cancellations and downgrades
- Accounts & Billing
Including bills & payments, change of personal details, refunds, introductory offers, order tracking, Sky Protect insurance, deceased bill holders, terms & conditions
For all departments including Sky Broadband, Sky Talk, Sky TV
- Moving Home
For all departments
- Sky Go & Sky Go Extra
Including technical support and device management
- Sky iD
Including forgotten usernames, passwords and all other queries
If you find out any more, please get in touch with us immediately and we will endeavour to add it to our Sky listings immediately.
Sky phone number opening hours
In addition to our staff finding the best contact details for each of the companies on our directory, we also make sure to document the opening times for each of the businesses listed. our staff have found that the following times are the best to call the Sky customer service helpline – and that staff should be available throughout these hours:
- Monday: 7am – 11pm
- Tuesday: 7am – 11pm
- Wednesday: 7am – 11pm
- Thursday: 7am – 11pm
- Friday: 7am – 11pm
- Saturday: 7am – 11pm
- Sunday: 7am – 11pm
Alternative Sky contact numbers
Our suggested Sky contact number is constantly monitored to ensure that it connects to a member of their helpline team. Experts believe that the majority of calls made to the number are simple queries, but it also acknowledged that Sky customer services also have to deal with problems relating to cancellations, complaints and technical faults, among other things. However, most callers have noted that their helpline is able to deal with almost any query, and the company constantly outranked Virgin Media, TalkTalk and BT in terms of their satisfaction ratings.
Below we have listed the most popular contact numbers along with their alternatives which are either cheaper or free to call. The Sky numbers often change so if you have a new phone number then please let us know and we will add it to the list. We’re working hard to find you some new numbers directly for the most common Sky departments (like internet support and TV support) so please check back soon. Congratulations on being a Savvy Caller! You’ve just saved yourself some money by calling the Sky phone number!
|Company Name||Premium Rate||Local Rate||Freephone||Localised||Rating||Comments|
|Sky (BSkyB) Customer Services||0870 2404040||0844 2414141||0800 0963624||020771267020||rated 4 / 5
based on 12
|Sky General Enquiries||0800 0158638||01953 722046||rated 4 / 5
based on 12
|Sky TV Cancellations||0800 0963624||Option 3 then Option 4|
|Sky Sales / Upgrades Number||0844 241 1653||020 7126 7020|
|Sky Broadband||08442 414 590
08448 245 480
|020 7126 7020|
|Sky Dunfermline Reception||01383 814000|
|Sky HO Reception (BSkyB)||0870 240 3000||0844 241 4141||020 7705 3000|
|Sky Livingston Reception||01506 484000|