Thames Water contact numberAs a company responsible for bringing water to millions of homes (as well as taking waste away from them), the Thames Water contact number is a vital way for the company’s customers to get in touch with the business. Providing a key utility, Thames Water’s customer service team further enforce the necessity of their services through their efficiency and politeness – something that constantly places them among the highest rated of all their competitors on independent consumer review websites. Whether it is setting up a new account, paying an outstanding bill or lodging a complaint, the Thames Water phone number should be able to deal with your problem quickly and easily.

If you’re looking to get in touch with the Thames Water contact number, phone 0843 504 0542 now to speak to a member of their customer service and support team.

Sadly, the company have followed the ongoing trend of businesses attempting to obscure their phone numbers from the view of the general public. Thankfully, our staff have managed to unearth what we believe to be the best Thames Water contact number so that you can get through to their customer service helpline as quickly as possible.

Thames Water customer service numberThames Water head office address

Thames Water Utilities Limited,
Clearwater Court,
Vastern Road,

Thames Water contact number departments

Thames Water numberDealing with thousands of people dialling each and every day, the Thames Water contact number has evolved to be split into a variety of different divisions in order to streamline the experience for their customers. Our staff have managed to find a rough approximation of the different sections of the call centre you may be directed to when you make a call. However, if your question doesn’t fall into any of the following brackets, don’t fret – their customer service contact team are trained in every matter of the business, and should be able to provide assistance regardless.

  • Billing and payment (including setting up Direct Debits and paying outstanding bills)
  • General enquries
  • Switching your account
  • Cancelling your account
  • Complaints
  • Moving home
  • Water meters (including water meter readings)
  • Customer offers (both new and existing)
  • Pipes, bursts and leaks (including no water/low pressure)
  • Drains and sewers issues
  • Customer commitment (including home improvements)
  • Press Office

Further information can be found on the Thames Water contact us page on their official site.

Thames Water contact number opening hours

As well as making their phone number difficult to find, the Thames Water team have made their opening hours increasingly hard to locate. After much digging, it appears that you should be able to get through to the Thames Water contact number between the following hours without much of a problem:

  • Monday: 8am – 8pm
  • Tuesday: 8am – 8pm
  • Wednesday: 8am – 8pm
  • Thursday: 8am – 8pm
  • Friday: 8am – 8pm
  • Saturday: 8am – 6pm
  • Sunday: Closed

If you notice that any of the above has changed, please get in touch with us so we can alter it for our other users who are attempting to phone Thames Water.

Alternative Thames Water contact numbers

Thames Water phone numberOur suggested Thames Water contact number is constantly monitored to make sure that it will connect through to their main switchboard and customer service team. However, we have also managed to put together a complete list of all the current phone numbers being advertised by the company across a variety of platforms. Below, you will find all of the premium rate, local/nation rate, alternative and freephone phone numbers that should be able to get you through to a member of their staff.

If you notice that any of the following information about the Thames Water contact number is incorrect, please get in touch with us immediately so that we can attempt to replace or remove the offending details as quickly as possible.

Company  Premium rate  Local/National rate  Alternative  Freephone Further information
Thames Water  0845 300 0848  01793 366004  0800 9808800
Thames Water  01793 366000  0800 714614  Leakline (24 hours)
Thames Water  0845 641 0056  01793 366001  Customer-Side Leakage
Thames Water  0800 0731243  HomeServe Plumbing & Drainage Cover
Thames Water  0845 850 2777  0118 373 8000  Switchboard – ask for Developer Services